Privacy Policy.

Last Updated: February 28, 2025

At Luigi Trucking Inc DBA Luigi Trucking Insurance Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we collect it, how it’s used, and how it’s shared. By using our website, https://www.luigitruckinsurance.com/, or engaging with our services, including SMS communications, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, mailing address, and date of birth.

  • Insurance-Related Information: Details about your insurance needs, such as vehicle information (e.g., truck make, model, VIN), driving history, or other data required for quotes or underwriting.

  • Technical Data: IP address, browser type, device information, and website usage data (e.g., pages visited, time spent) collected via cookies and similar technologies.

  • Communication Data: Information you provide when contacting us via phone, email, or SMS, including your consent to receive text messages.

2. How We Collect Information 

We collect your information in the following ways:

  • Directly from You: When you request a quote, fill out forms on our website, or communicate with us via phone, email, or SMS.

  • Automatically: Through cookies and analytics tools when you visit our website.

  • From Third Parties: From insurance carriers or partners involved in processing your insurance applications or claims, with your consent where required.

3. How We Use Your Information 

We use your personal information to:

  • Provide insurance quotes, policies, and customer support tailored to trucking and related needs.

  • Communicate with you about your insurance needs, including via SMS for conversational purposes like policy updates or appointment reminders (see our Terms and Conditions for details).

  • Improve our website and services through analytics and feedback.

  • Comply with legal obligations, such as reporting requirements for insurance regulations.

4. How We Share Your Information

 We may share your information as follows:

  • With Insurance Carriers: To process your insurance applications, quotes, or claims.

  • With Service Providers: With trusted vendors who assist us in operating our website, sending SMS messages, or providing customer service, under strict confidentiality agreements.

  • For Legal Reasons: To comply with applicable laws, regulations, or legal processes.

  • Not for Marketing by Third Parties: We do not share your SMS consent, phone numbers, or personal information with third parties or affiliates for marketing purposes.

5. SMS Communications

For details on our SMS practices, including the types of messages we send, frequency, fees, and how to opt-out or get help, please refer to the “SMS Communications” section of our Terms and Conditions at https://www.luigitruckinsurance.com/terms-and-conditions. We respect your privacy and will not share your SMS consent or phone number with third parties for marketing purposes.

6. Your Choices and Rights

  • Opt-Out of SMS: You can stop receiving SMS messages at any time by texting "STOP" to the number from which you received the message.

  • Cookies: You can manage cookie preferences through your browser settings.

  • Access and Updates: You may request access to or updates to your personal information by contacting us (see Section 9 below).

7. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last Updated” date. Your continued use of our website or services after changes indicates your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or our practices, please reach out:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website.